Allow click and collect to continue, retailers urge

Click and collect should be allowed to continue in Scotland, retail industry representatives have urged.

First Minister Nicola Sturgeon last week suggested shoppers being allowed to pre-order and then collect items could be banned in a potential tightening of the coronavirus lockdown.

But in a joint letter to the Scottish Government’s Economy Secretary, Fiona Hyslop, the retail groups express frustration that more restrictions could be imposed on the sector so soon after the latest changes.

Retailers say the latest “sudden and unexpected pronouncement” made at the Government’s coronavirus briefing means “forward visibility and certainty is being eroded” for shops.

They describe click and collect services as a “lifeline” for struggling businesses amid the forced closure of all non-essential shops and express concern at the apparent lack of evidence for such a move.

The letter is signed by the leaders of the Scottish Retail Consortium, the Booksellers Association of the UK

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